How It Works · Assess and Configure

Define the Inventory Operation Before Moving Data, Stock or People into a New Workflow

Assess the inventory, sites, teams, current systems, service requirements, commercial channels and operating responsibilities—then turn those findings into an approved configuration and implementation baseline.

Assess and Configure is the first execution stage within How It Works. It converts business requirements into a practical operating design before onboarding, migration, receiving, catalogue work or daily operations begin.

Inventory and objectives
Sites and users
Responsibilities and scope
Implementation baseline
Turn the current operation into an approved future-state design
Understand + decide + configure + approve
01
Assess the Inventory
Understand categories, quantities, ownership, condition, physical requirements, current locations and intended use.
02
Map the Operation
Document sites, teams, current systems, approvals, custody, fulfilment, returns and existing bottlenecks.
03
Choose the Model
Assign client-operated, Vault-managed or hybrid responsibility by workflow and select only the required services and channels.
04
Approve the Baseline
Confirm scope, roles, locations, data, workflow rules, dependencies, phases and readiness criteria before implementation starts.
The assessment should end with decisions that can actually be configured—not a generic list of recommendations.
Discovery + accountable operating design
Different starting points, one assessment discipline

Assess an Existing Inventory Operation, Design a New One or Prepare an Expansion

The assessment changes according to the client’s starting point, but it should always identify the physical inventory, operating responsibilities, systems, data and future-state requirements before implementation decisions are locked.

Swipe through the assessment starting points
01

Existing Inventory Operation

Assess current stock, locations, people, spreadsheets or systems, operating pain points and the workflows that already exist.

  • Current inventory and locations
  • Existing users and responsibilities
  • Current systems and data quality
  • Problems, risks and improvement targets
03

Expansion or Migration

Assess what changes when the business adds a site, channel, service, marketplace, warehouse or technology layer.

  • Current-state versus target-state gap
  • New sites, teams or channels
  • Migration and integration dependencies
  • Phased rollout and continuity planning
Four connected assessment and configuration components

Understand the Inventory, Map the Operation, Choose Responsibility and Approve the Future-State Baseline

The assessment should cover enough physical, commercial and technical context to prevent later workflow design from being based on assumptions.

Swipe through the Assess and Configure components
01

Inventory and Objectives

Profile what exists, what is expected to arrive and what the business needs that inventory to do.

CategoriesQuantityConditionObjectives

View inventory assessment

02

Sites, People and Responsibility

Map facilities, storage constraints, users, roles, approvals, custody and who currently performs each workflow.

SitesRolesCustodyApproval

View sites and responsibility

03

Operating Model and Scope

Select client-operated, Vault-managed or hybrid responsibility by workflow and define the required services, modules and channels.

ModelServicesModulesChannels

View operating model and scope

04

Configuration and Implementation Baseline

Translate the approved design into configuration decisions, dependencies, phases, acceptance criteria and accountable next actions.

ConfigureDependenciesPhasesApprove

View configuration baseline

See the Assess and Configure stage in action

Follow the Assessment from Inventory Profile through Operating-Model Selection and Configuration Approval

Start with the complete assessment architecture, then move through inventory scope, physical sites, users and roles, responsibility selection, service and channel scope, current systems, workflow design, implementation phasing and the approved configuration baseline.

Slide 1 of 10

Complete Assess and Configure architecture

02
Inventory and objective assessment The screen shows fictional inventory categories, quantities, structure, condition, handling needs, current scale and intended operating or commercial objectives.
Step 1 · Profile the inventory

Understand What Exists and What the Business Needs the Inventory to Do

The physical inventory profile becomes the foundation for later storage, catalogue, rental and fulfilment decisions.

  • Categories, quantities and inventory type
  • Condition and handling requirements
  • Current and expected scale
  • Operational and commercial objectives
What this screen demonstrates Use fictional inventory and do not expose confidential high-value item details.
03
Sites and physical environment The screen shows fictional facilities, storage types, receiving and dispatch constraints, location requirements and capacity context.
Step 2 · Map the physical operation

Design around the Facilities the Inventory Actually Uses

Site and storage constraints can materially change workflows, scanning, location structure and fulfilment design.

  • Sites and facility types
  • Storage and location requirements
  • Receiving and dispatch constraints
  • Capacity and future expansion context
What this screen demonstrates Use fictional facility names and do not expose real security-sensitive warehouse layouts.
04
Users, roles and responsibility The screen shows fictional teams, user roles, approvals, permissions and current workflow ownership across custody, catalogue, fulfilment and returns.
Step 3 · Map people and ownership

Identify Who Performs the Work and Who Can Approve Exceptions

The assessment records the current responsibility structure before proposing a future-state model.

  • Users and teams
  • Role and permission requirements
  • Approval and override authority
  • Current responsibility by workflow
What this screen demonstrates Use fictional users and never show real employee emails or sensitive access-control details.
05
Operating-model selection The screen shows a fictional responsibility matrix selecting client-operated, Vault-managed or hybrid ownership separately across major workflows.
Step 4 · Choose the operating model

Assign Responsibility Separately across the Inventory Lifecycle

The selected model can differ between custody, catalogue, fulfilment, returns, commercial channels and technology.

  • Client-operated responsibility
  • Vault-managed responsibility
  • Hybrid workflow ownership
  • Approval and exception responsibility
What this screen demonstrates This screen applies the Operating Models framework; it does not replace the Operating Models page.
06
Services, software and channel scope The screen shows fictional selections for storage, catalogue, fulfilment, Commerce OS modules, client website and optional marketplace participation.
Step 5 · Select the operating scope

Choose Only the Services, Software and Destinations Required by the Target Model

Storage, managed services, Commerce OS and marketplaces remain separately selectable.

  • Managed service scope
  • Commerce OS modules
  • Client-owned website
  • Optional marketplace and channel participation
What this screen demonstrates Do not show any capability as mandatory unless it is genuinely required by the selected workflow.
07
Systems and data readiness The screen inventories fictional spreadsheets, websites, WMS, CRM or ERP sources and shows data quality, legacy identifiers, migration and integration decisions.
Step 6 · Assess systems and data

Decide What Must Be Migrated, Connected, Rebuilt or Archived

Current systems and data become explicit implementation dependencies rather than late surprises.

  • Current systems and structured files
  • Data quality and identifiers
  • Media and relationship completeness
  • Migration versus ongoing integration
What this screen demonstrates Use fictional systems and never expose credentials, private URLs or real client data.
08
Workflow and exception design The screen shows a fictional workflow with stages, mandatory fields, approvals, holds, exceptions, automation points and responsible owners.
Step 7 · Design the future workflow

Define the Normal Path and the Exception Path before Users Begin Operating

Good workflow design includes approvals, holds and recovery—not only the happy path.

  • Stages and decision points
  • Mandatory versus optional data
  • Approvals, holds and exceptions
  • Safe automation and responsible owner
What this screen demonstrates Automation should not remove required human approval from sensitive inventory decisions.
09
Phasing and implementation readiness The screen shows fictional rollout waves, modules or sites, dependencies, training, blockers, owners and readiness status.
Step 8 · Plan the implementation

Sequence the Rollout around Real Dependencies and Operational Risk

The assessment can define pilot, site, module or inventory waves instead of requiring one large cutover.

  • Pilot and rollout phases
  • Data and integration dependencies
  • User and training readiness
  • Blockers and accountable owners
What this screen demonstrates Blocked dependencies should remain visibly blocked rather than being marked ready for presentation.
10
Approved configuration baseline The screen summarises a fictional selected model, roles, services, modules, channels, workflow rules, dependencies, assumptions, version and next-stage readiness.
Step 9 · Approve the baseline

Finish the Assessment with a Versioned Design the Next Team Can Execute

The approved baseline becomes the reference for onboarding, migration, receiving or software implementation.

  • Selected model and scope
  • Responsibility matrix
  • Dependencies, assumptions and exclusions
  • Approval version and next-stage readiness
What this screen demonstrates The baseline can be revised later, but approved changes should remain versioned and attributable.
Swipe through the Assess and Configure walkthrough
01
Start with the physical inventory and intended outcome

Inventory Profile, Categories, Quantity, Condition, Physical Requirements and Commercial Intent

The assessment should understand what the client owns or expects to manage before defining software fields, warehouse locations or catalogue workflows.

The same quantity of garments, furniture, props or equipment can require very different intake, storage, handling, catalogue, rental and fulfilment processes.

Inventory profile and scale
Physical and condition requirements
Operational and commercial objectives
Swipe through inventory and objective assessment controls

Inventory Profile

Establish the physical shape of the operation.

  • Categories and approximate quantities
  • Unique-item, quantity or variant-based inventory
  • Sets, kits and component relationships
  • Current and expected future scale

Condition and Handling Requirements

Identify physical constraints that affect intake, storage and movement.

  • Fragile, hanging, boxed, oversized or specialist storage
  • Condition and defect recording needs
  • Care, cleaning, repair or inspection requirements
  • Security or restricted-access needs where applicable

Operational Objectives

Understand what better inventory control is expected to achieve.

  • Storage and visibility
  • Faster retrieval and fulfilment
  • Custody and movement accountability
  • Multi-site or team coordination

Commercial Intent

Keep physical custody separate from the decision to monetise inventory.

  • Storage only
  • Rental, sale or approved combination
  • Catalogue and marketplace readiness
  • Commercial activation only where explicitly selected
02
Map where the work happens and who is accountable for it

Sites, Storage Constraints, Teams, Roles, Custody, Approvals and Existing Process Ownership

The operating design should reflect the real facilities and people involved. A workflow that works in a central managed warehouse may not fit a client-operated studio store, archive, production site or distributed multi-site network.

Responsibility should be defined by workflow rather than assuming one party owns the complete inventory lifecycle.

Facility and location context
Users, teams and approval roles
Workflow-level responsibility mapping
Swipe through sites, people and responsibility controls

Sites and Physical Environment

Document where inventory is or will be operated.

  • Warehouses, stores, studios, offices or archives
  • Receiving, dispatch and operating constraints
  • Storage types and location hierarchy needs
  • Capacity or expansion considerations where relevant

Users and Teams

Identify who needs access and what work each role performs.

  • Client administrators and managers
  • Warehouse or operations users
  • Catalogue, sales, finance or service users
  • External or restricted users where required

Approval and Exception Authority

Define who can approve sensitive or non-standard actions.

  • Inventory adjustments
  • High-value or restricted movement
  • Publishing or commercial approval
  • Exception, write-off or override authority

Current Responsibility Matrix

Record who currently owns each part of the lifecycle before deciding what changes.

  • Receiving and intake
  • Catalogue and storage
  • Fulfilment and returns
  • Commercial channels and technology administration
03
Choose responsibility by workflow, then select only the capabilities required

Operating Model, Services, Commerce OS Modules, Marketplaces, Fulfilment and Commercial Scope

Operating Models defines the available responsibility structures. Assess and Configure applies that framework to the client’s actual workflows and records the selected model.

The result can be client-operated, Vault-managed or hybrid—and can differ by custody, catalogue, fulfilment, returns, marketplaces and technology rather than forcing one model across the whole operation.

Workflow-level operating ownership
Optional services and software scope
Explicit channel and fulfilment decisions
Swipe through operating-model and scope controls

Operating Model Selection

Apply the responsibility framework to each required workflow.

  • Client-operated
  • Vault-managed
  • Hybrid
  • Different ownership by workflow where appropriate

Managed Service Scope

Select only the operational services the client actually needs.

  • Storage and inventory operations
  • Catalogue or studio preparation
  • Fulfilment, returns and care
  • Add-on or specialist services where separately selected

Software and Channel Scope

Define the technology and destinations required by the target model.

  • Seller Central operational access
  • Selected Commerce OS modules
  • Client-owned commerce website
  • Vault or external channels where approved

Fulfilment and Availability Rules

Define who controls inventory commitments and physical execution.

  • Client, Vault or hybrid fulfilment
  • Pre-packed or managed-pick exceptions where relevant
  • Rental/sale availability rules
  • Return-to-availability approval conditions
04
Turn assessment findings into an implementation-ready configuration baseline

Data, Systems, Workflow Rules, Exceptions, Dependencies, Phasing, Success Criteria and Approval

The assessment should end with an agreed baseline that the onboarding, migration, receiving and implementation teams can execute against.

Known gaps should remain visible. Missing data, unresolved responsibility, unconfirmed sites or unavailable integrations should not be hidden inside a generic “ready” status.

Configuration decisions and dependencies
Phased implementation plan
Readiness criteria and accountable approval
Swipe through configuration and implementation-baseline controls

Current Systems and Data Readiness

Identify what existing information must be imported, migrated or connected.

  • Spreadsheets, websites, WMS, CRM or ERP sources
  • Catalogue and inventory data quality
  • Legacy identifiers and media
  • Migration versus ongoing integration decision

Workflow and Exception Design

Define the intended path before users begin operating it.

  • Required stages and decision points
  • Mandatory versus optional information
  • Approvals, holds and exception paths
  • Automation only where the decision is safe to automate

Phasing and Dependencies

Sequence implementation according to operational readiness.

  • Pilot, site, module or inventory waves
  • Data and integration dependencies
  • Training and user readiness
  • Physical site or equipment dependencies where relevant

Approved Configuration Baseline

Create the accountable output that moves the project into implementation.

  • Selected model, modules, services and channels
  • Roles and workflow responsibility matrix
  • Known gaps, assumptions and exclusions
  • Approval, version and next-stage readiness
Assess and Configure workflow

Profile, Map, Choose, Design, Phase and Approve

The assessment sequence moves from facts about the current inventory and operation to a configuration baseline that the next How It Works stages can implement.

Swipe through the Assess and Configure workflow
01

Profile the Inventory

Understand categories, quantity, uniqueness, condition, handling needs, current location and intended use.

02

Map Sites and People

Document facilities, teams, current processes, permissions, approvals and workflow responsibility.

03

Choose the Operating Model

Assign client, Vault or hybrid ownership separately across custody, catalogue, fulfilment, returns and technology.

04

Select Scope and Channels

Choose required services, Commerce OS modules, client website, marketplace participation and commercial routes.

05

Design Workflows and Phases

Define stages, exceptions, data dependencies, integrations, pilot scope and rollout sequence.

06

Approve the Baseline

Record the selected design, open gaps, responsibilities, acceptance criteria and readiness for onboarding or implementation.

Operating Models explains the choices

Client-operated, Vault-managed and hybrid models describe who can own each workflow. Assess and Configure applies those choices to the client’s actual inventory, sites, users and objectives.

The assessment does not force every capability

Storage, managed services, marketplaces and Commerce OS modules should be selected according to the actual operating requirement rather than bundled automatically.

Assessment decision responsibility

Keep Business Decisions, Platform Configuration and Optional Service Responsibilities Explicit

The client should own business intent and policy decisions. The assessment process translates those decisions into platform and workflow configuration while Vault operational teams participate only where managed services are selected.

Assessment Decision
Client Business / Operations
Seller Central / Commerce OS Configuration
Optional Vault Managed Operations
Inventory objectives, commercial intent and business policy
Own and approve
Translate into configuration
Advise on selected operational scope
Sites, users, permissions and internal responsibility
Own and approve
Configure approved access and structure
Define Vault roles only where selected
Operating model and workflow ownership
Approve selected model
Record workflow rules and routing
Accept assigned managed responsibilities where contracted
Services, software modules and marketplace/channel scope
Select and approve
Configure selected capability
Operate selected services only
Data migration, integrations and implementation dependencies
Provide access and approve business mapping
Assess and configure within scope
Support operational dependencies where relevant
Final configuration baseline and readiness decision
Approve business readiness
Version and record the baseline
Confirm managed-operation readiness where applicable
Swipe through the Assess and Configure responsibility views
01

Client Business / Operations

  • Inventory objectives Own
  • Business policy Own
  • Operating model Approve
  • Final readiness Approve
02

Seller Central / Commerce OS Configuration

  • Assessment structure Configure
  • Roles/workflows Configure
  • Data and dependencies Assess
  • Configuration baseline Version
03

Optional Vault Managed Operations

  • Operational input Where selected
  • Managed responsibility Accept if contracted
  • Site/process readiness Confirm where applicable
  • Execution Only within selected scope
Assessment dimensions to check before implementation

Look beyond Inventory Count to the Real Operating Constraints

The assessment should capture the factors that materially change the workflow, configuration, staffing, physical storage or commercial design.

Swipe through common assessment dimensions
Inventory StructureUnique items, quantities, variants, sets, components, category-specific fields and expected scale.
Physical HandlingHanging, shelving, bins, oversized storage, fragile handling, care, inspection and restricted inventory needs.
Sites and CapacityExisting facilities, future sites, location hierarchy, receiving/dispatch constraints and capacity requirements where relevant.
People and AccessAdministrators, supervisors, operators, catalogue teams, commercial users, external users and approval authority.
Current SystemsSpreadsheets, websites, WMS, CRM, ERP, marketplace accounts, media libraries and existing identifiers.
Commercial IntentStorage, rental, sale, publishing, client website, marketplace participation and destination-specific ownership.
Operating ResponsibilityClient, Vault or hybrid ownership across custody, catalogue, fulfilment, returns, care, technology and exceptions.
Implementation RiskData quality, integrations, user readiness, site dependencies, rollout waves, continuity requirements and unresolved decisions.
Assess and Configure FAQs

Common Questions before Onboarding or Implementation Begins

The exact assessment depth depends on inventory complexity, current systems, facilities, user groups, required services, channel scope and whether the operation already exists.

Start an Inventory Assessment

Is Assess and Configure the same as Operating Models?

No. Operating Models explains client-operated, Vault-managed and hybrid responsibility structures. Assess and Configure applies that framework to the client’s actual inventory, sites, people, systems and required workflows.

Do we need a complete inventory count before the assessment starts?

Not necessarily. Early assessment can begin with reasonable category and quantity estimates, but the implementation plan should identify where verified counts are required before migration, receiving or go-live.

Can the assessment cover several sites?

Yes. Multi-site assessment can document different facilities, local teams, storage structures, responsibilities and rollout phases while retaining a common operating model where appropriate.

Does choosing storage automatically require catalogue or marketplace services?

No. Storage, catalogue preparation, fulfilment, marketplace participation and Commerce OS capabilities remain separately selectable according to the operating requirement.

Can different workflows use different operating models?

Yes. Custody can be client-operated while catalogue or fulfilment is managed, or the reverse, where the approved workflow supports that hybrid structure.

Will the assessment review our existing spreadsheets or systems?

Yes, where relevant. Existing data sources should be assessed for structure, identifiers, quality and whether they require migration, ongoing integration or archival treatment.

Does the assessment decide which Commerce OS modules we need?

It can help define the appropriate module scope based on the target operation. The result should avoid selecting software modules that do not support a real business requirement.

What is the main output from Assess and Configure?

An approved configuration and implementation baseline covering the selected operating model, roles, locations, services, modules, channels, workflows, data dependencies, phases, known gaps and next-stage readiness.

What happens after this stage?

The next How It Works stage is Onboard and Connect, where the approved client profile, access, addresses, categories and selected operating choices are established in the system.

Can the design change later?

Yes. The configuration baseline should be versioned so approved changes can be made as the business adds inventory, sites, users, channels or operating responsibilities.

Start with the real inventory, people and operating constraints

Build the Operating Design before Building the Workflow around Assumptions

Profile the inventory, map sites and teams, choose workflow responsibility, select the required services and technology, identify data dependencies and approve a practical configuration baseline for the next stage.